Frequently Asked Questions
Everything you need to know about our sleep solutions and home comfort products.
What is the standard delivery timeline for mattresses?
Most mattresses are delivered within 7-10 business days. Custom-sized mattresses may take up to 14 business days depending on your location.
Do you offer a trial period for your mattresses?
Yes, we offer a 100-night risk-free trial on select mattress models. If you are not satisfied with the comfort, you can initiate a return within this period.
How do I claim the warranty on my Duroflex product?
To claim a warranty, please keep your original invoice and contact our customer support team or visit our website's warranty registration page to upload your details.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and offer No-Cost EMI options on select bank cards for high-value purchases.
Can I request a custom size for my bed frame or mattress?
Absolutely. You can select the 'Custom Size' option on the product page and input your specific dimensions. Our team will then manufacture the product to your requirements.
Is assembly provided for furniture items?
Yes, we provide free professional assembly for all furniture items, including bed frames and recliners, within 48 hours of delivery.